Payment Policy
Payment Policy
Last updated: 10 August 2026
At Elvarn Londen, we prioritise security, convenience and a smooth, transparent checkout experience. This Payment Policy explains the payment methods, currency and payment processing applicable to purchases made through https://elvarn-londen.com/.
Accepted Payment Methods
1. Credit and Debit Cards
We accept major credit and debit cards, including:
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Visa
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Mastercard
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American Express
All card payments are processed through secure and encrypted payment systems. Elvarn Londen does not directly store your complete card details.
To pay by card, select the credit or debit card option during checkout, enter the requested payment details and confirm your purchase. After your payment has been successfully authorised, you will receive an order confirmation by email.
2. Shop Pay
Shop Pay provides a faster checkout experience by allowing eligible customers to securely save their payment and delivery information.
If you have previously used Shop Pay, some of your details may already be completed during checkout. Instalment payment options may be available to eligible customers in supported locations. Availability and approval are determined by Shop Pay and its financial partners.
To use Shop Pay, select it during checkout, log in using your Shop Pay account or mobile number and confirm the payment.
Currency
All prices displayed by Elvarn Londen are shown and charged in British pounds sterling (GBP £), unless explicitly stated otherwise.
If your payment account uses another currency, your bank or payment provider may convert the transaction and charge currency-conversion or international-transaction fees. Elvarn Londen does not control these fees.
Payment Authorisation
Your order will only be confirmed after your payment has been successfully authorised.
A payment may be declined for reasons including:
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Incorrect payment information
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Insufficient funds
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Security checks performed by your bank
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Restrictions placed on the card
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Suspected fraudulent activity
If your payment is declined, please verify your details or contact your bank or payment provider. You may also try another accepted payment method.
Payment Security
All transactions are protected using industry-standard SSL encryption and are processed through secure payment providers.
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.
For more information about how we collect and process personal information, please read our Privacy Policy.
Charges and Order Confirmation
The total amount payable, including any applicable taxes, delivery charges or discounts, will be displayed during checkout before you confirm your order.
After a successful payment, you will receive an order confirmation email. Please check the order information carefully and contact us as soon as possible if any details are incorrect.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Your bank or payment provider may require additional processing time before the refund appears in your account. Please refer to our Return and Refund Policy for more information about returns, cancellations and refund processing.
Customer Support
If you have any questions or experience a problem with your payment, please contact us:
Email: support@elvarn-londen.com
Business address: Puccinilaan 10, 2151 GC Nieuw-Vennep, Netherlands
Customer support hours: Monday to Friday, 09:00–17:00 CET
Company Information
Company name: Elvarn Londen
Legal entity: IV-COM
Company registration number (KvK): 95969330
VAT number: NL005179296B50
Email: support@elvarn-londen.com
Business address: Puccinilaan 10, 2151 GC Nieuw-Vennep, Netherlands